Privacy Policy - Sunehla Deal

Last Updated: 11 April 2025

At Sunehla Deal, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://sunehladeal.com, place an order, or use our services. By using our website, you agree to the practices described here.

“We,” “us,” or “our” refers to Sunehla Deal.
“You” or “user” refers to visitors, customers, or users of our website.

1. Information We Collect

We may collect:

Name, email, phone number
Billing and shipping address
Order and transaction details
Payment details (processed securely by third parties)
IP address, browser, and device information
Data you provide via forms, newsletters, or customer support

2. Comments & Gravatar

When visitors leave comments, we collect the data entered, IP address, and browser info to detect spam. An anonymized email hash may be shared with Gravatar (see Automattic Privacy Policy).

3. Media Uploads

If you upload images, avoid uploading with embedded location data (EXIF GPS), as others may extract it.

4. Cookies

We use cookies to:

Save login and display preferences
Improve your shopping experience
Track site activity (analytics, ads, personalization)

You can manage or disable cookies in your browser settings.
See our full Cookies Policy.

5. Embedded Content

Some pages include embedded content (e.g., videos, posts). This behaves as if you visited the external site, which may collect data and track your activity.

6. Shipping Services

To deliver your orders, we share your name, address, and contact details with trusted shipping providers, including Shiprocket, Delhivery, Ecom Express, Blue Dart, DTDC, Shadowfax, India Post, UPS, USPS, FedEx, and others.

7. Payment Information

We do not store payment card/banking details.
Payments are securely processed via third-party gateways (e.g., Razorpay, PayU, PayPal), which comply with PCI-DSS standards.

8. Security & Anti-Spam

We use tools like CleanTalk to protect against spam, bots, and abuse. These may process IP and browser data for security purposes.

We also use technical and organizational safeguards (SSL encryption, firewalls, access restrictions) to keep your data safe.

9. Analytics & Tracking

We use:

Google Analytics & Tag Manager – site performance and visitor insights
Meta Pixel (Facebook/Instagram) – advertising and catalog sync
Microsoft Ads (Bing UET) – ad conversions
Zoho Campaigns – marketing automation (email/SMS tracking)

These services may collect IP, device, and browsing behavior. Where possible, data is anonymized.

10. Marketing & Communications

We send transactional emails/SMS (order confirmations, shipping updates).
You may also receive promotional emails/SMS if you subscribe or if you enter your email at checkout (cart reminders).
You can unsubscribe anytime via the link in emails or by contacting us.

We also sync product data with Google Merchant Center and Meta Commerce Manager for catalog and ad display.

11. Data Sharing

We do not sell your data.
We only share with:

Payment providers (to process your payments)
Shipping providers (to deliver orders)
Marketing/analytics providers (for site improvement & advertising)
Security tools (to prevent fraud/spam)
Authorities if legally required

12. Data Retention

Accounts: until deleted by you
Orders: as required for tax/accounting
Marketing data: until you unsubscribe
Comments: indefinitely (for auto-approval of follow-ups)

13. Your Rights

You may:

Request access or a copy of your data
Ask us to correct or delete your data
Withdraw consent to marketing at any time
File a complaint with a data protection authority

Requests: su*****@*********al.com

14. Data Location

Your data is stored securely on servers in India, but may be processed outside your country (e.g., by third-party tools).

15. Children’s Privacy

Our services are not intended for users under 18 (or legal age in their jurisdiction).
We do not knowingly collect children’s data. If such data is provided, contact us and we will delete it.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated Last Updated date. Continued use of our site means you accept the changes.